Presented by Marie-Loree Allen, SPHR – Director of Human Resources at Otsego County Chapter, NYSARC, Loree has worked in union & non-union environments, has experience in academic settings, non-profit & for profit organizations (national & international). Loree has a Master of Arts in Personnel Admin/Industrial Relations from St Francis University & Bachelor of Arts in Business Administration from Robert Morris University.
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We all have experienced it: the moment when you realize your problem employee is going to need disciplinary action. The temptation may be to avoid confrontation because of a desire for workplace harmony, or to overreact out of frustration & anger. It's important not to ignore the issue: workplace discipline, when properly administered, helps your business avoid many common problems & benefits you in many ways. This three & one half hour seminar will provide you with the skills to professionally handle an intervention & help you curb problem behavior, uphold your workplace standards & avert bigger problems later. (HRCI Credits have been applied for)
The seminar will address:
- Understanding The Role Of A Supervisor or Manager
- Understand the Counseling and Disciplinary Process
- Defining Progressive Discipline & Common Errors of Supervisor/Manager
- Behaviors Leading to Disciplinary Actions
- Employee Causes of Failure of Accomplishing or Performing Job Tasks
- Know What Items Are In Your Toolbox (policies, job descriptions, etc.)
- Planning Your Intervention: Defining the problem, analyze the cause, background research, decision making
- Documentation – What Should Be Included on the Disciplinary Statement?
- Standards that Administrative Law Judges Apply to Disciplinary Actions
- Feeling Prepared and Confident When Addressing Performance and Behavior Issues
- Employee Tactics That Derail Your Intervention & How to Address Them Like A Professional
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October 21, 2013 – Monday
Time: Registration: 8:30 am, Program: 9:00 am – 12:30 pm
Location: FoxCare Center, Route 7 (1 Foxcare Drive), in Oneonta
Cost: $25 per person in advance, or $30 at the door - checks payable to “JSEC”
Mail checks to CDO Workforce, 12 Dietz St., Oneonta, NY 13820.
For information or to make reservations, please call
(607) 432-4800 ext. 103, or e-mail: alan.sessions@labor.ny.gov
CANCELLATIONS are required by 4 p.m. on the Wednesday prior to the seminar.
Reservations made and not kept may be billed to you or not refunded. Substitutions are allowed.
Sponsored by: Otsego-Delaware JSEC, A.O. Fox Memorial Hospital, The Otsego County Chamber, CDO Workforce
